Visiting Angels West Springfield Receives Home Care Re-Accreditation

West Springfield, MA - Visiting Angels West Springfield, a private-pay home care agency based in West

Springfield, has reaffirmed its commitment to quality care and ethical business practices by earning

re-accreditation from the Home Care Alliance of Massachusetts. The alliance, which represents 180 home

health and elder care agencies across Massachusetts, created an accreditation protocol to promote quality

services, ethical business standards, and superior employment practices in an industry that lacks

meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity.

“We are proud to meet these accreditation standards that convey our commitment to quality,” Michele,

president of Visiting Angels West Springfield, reports. “Peace of mind for our clients and their families is our

primary goal. By maintaining our accreditation we demonstrate that we not only promote high-quality,

compassionate care, but we actually deliver on that promise.”

The Home Care Alliance launched this accreditation program for private-pay agencies (agencies that are not

paid by Medicare or Medicaid) in July 2010. Since that time, over 60 agencies have submitted

documentation to show that they meet the standards established by the Alliance. The standards were

revised in 2017 to raise the bar to promote even higher standards for agencies seeking re-accreditation.

“The Alliance’s accreditation program demonstrates our leadership for an area that is becoming more and

more important to the health care delivery system in Massachusetts,” said Timothy Burgers, associate

director of the Home Care Alliance of Massachusetts. “The revised standards highlight our agencies’ best

practices, and will help guide members of the public as they choose who will take care of their loved ones in

their homes.”

About the Home Care Alliance:

With a mission to unite people and organizations to advance community health through care and services in

the home, the Home Care Alliance of Massachusetts is a non-profit trade association and advocacy group

providing representation, education, communication, advocacy and - ultimately - a voice for the state’s home

health industry. Founded in 1969, the Alliance has grown to represent more than 170 home care and home

health agencies across the state. For more information, visit www.thinkhomecare.org.