bankESB promotes Gomes to Assistant Vice President, Customer Care

EASTHAMPTON, MASSACHUSETTS, January 2, 2024 — bankESB recently promoted Erica Gomes to assistant vice president, customer care, based at their Northampton Street, Easthampton office.

Gomes, of Chicopee, has 24 years of banking experience. She joined the Hometown Financial Group family of banks at bankHometown in 2013 as branch manager of the Killingly office, after spending more than 14 years in retail banking with Citizens Bank. Gomes was promoted to customer care officer at Hometown Financial’s bankESB in 2016. In her new role, she will manage the customer care call center. 

Gomes completed coursework in accounting at the Community College of Rhode Island. She has been a volunteer for Meals on Wheels, Junior Achievement, the Western Massachusetts Food Bank, and local homeless shelters, and previously served as treasurer of the Killingly Business Association.

About bankESB

Founded in 1869 as Easthampton Savings Bank, bankESB is headquartered in Easthampton, Massachusetts and operates 11 branches throughout Western Massachusetts. Through its sponsorship and charitable giving program, The Giving Tree, bankESB and the Easthampton Savings Bank Charitable Foundation support non-profit organizations and causes throughout Hampden and Hampshire counties. In 2022, The Giving Tree donated nearly $500,000 and over the past decade has donated more than $3.2 million. For more information, visit bankESB.com.

bankESB is a member of the Hometown Financial Group, a $4.5 billion mutual multi-bank holding company headquartered in Easthampton, Massachusetts, and the parent company of bankESB, bankHometown, and Abington Bank as well as Hometown Mortgage. For more information, visit bankHFG.com.