bankESB Included in the Forbes List of America’s Best-In-State Banks 2025 Ranking

EASTHAMPTON, MASSACHUSETTS, June 25, 2025 – bankESB has been recognized on the Forbes list of America’s Best-In-State Banks 2025. This prestigious award is presented in collaboration with Statista, the world-leading statistics portal and industry ranking provider. The award list was announced on June 17, 2025, and can be viewed on the Forbes website.

 

Financial institutions serve as the foundation of the financial world, playing a critical role in maintaining the stability of global systems. America’s Best-In-State Banks 2025 aims to showcase the institutions most valued by residents in each state and to recognize the banks that have excelled in meeting the unique needs and expectations of their local communities. The ranking is based on an independent survey of over 26,000 customers in the U.S. Participants evaluated banks on several criteria, including Trust, Financial Advice, Customer Services, Digital Services, Branch Services, and Terms & Conditions. They also rated the importance of these criteria. A sentiment analysis was conducted using the publicly available reviews and a score.

 

"We are honored to be recognized among the best banks in the nation," said Matthew S. Sosik, president and CEO of bankESB. "This award reflects the trust our customers place in us every day, as well as the hard work and dedication of our team. We’re passionate about unlocking our customers’ financial potential and helping our communities thrive."

 

Sosik added, “This prestigious award reflects our commitment to excellence and our ability to combine innovative banking technologies with a personalized approach to customer service, creating an experience that truly sets us apart in the industry. Thank you to our customers for their unwavering trust and to our team for their dedication and passion. Our focus on customer-first service, technology, and community impact will only grow stronger as we look toward the future. We are excited to continue working with our customers and deliver the best banking experience for all.”

 

About bankESB

Founded in 1869 as Easthampton Savings Bank, bankESB is headquartered in Easthampton, Massachusetts. We have $1.9 billion in assets and offer a complete line of consumer and business deposit and lending products and services through 11 branches located throughout Western Massachusetts. We’re proud to fulfill our community banking mission—providing individualized financial support, a suite of comprehensive products and services, and smart banking technology—all to ensure our customers can unlock their potential and build a successful future. Through our sponsorship and charitable giving program, The Giving Tree, bankESB and the Easthampton Savings Bank Charitable Foundation support non-profit organizations and causes throughout Hampden and Hampshire counties. In 2024 alone, The Giving Tree donated nearly $515,000 and over the past decade has donated $4 million. bankESB is proud to be named a Corporate Citizenship Award winner for the past 10 years by Boston Business Journal and a three-time Top Workplaces Culture Excellence award winner for employee appreciation, well-being, and professional development. For more information, visit bankESB.com.

 

bankESB is a member of the Hometown Financial Group, a $6.6 billion multibank mutual holding company headquartered in Easthampton, Massachusetts, and the parent company of the family of banks that includes bankESB, bankHometown, North Shore Bank, and Abington Bank, a division of North Shore Bank, as well as Hometown Mortgage. Hometown Financial and our banks are proud to be recognized nationally as a three-time USA TODAY Top Workplaces award winner and a two-time Top Workplaces Financial Services Industry award winner by Energage, a Top Places to Work award winner by The Boston Globe, and a Top Workplaces award winner by the Hartford Courant. For more information, visit bankHFG.com.

 

About Statista
Statista publishes hundreds of worldwide industry rankings and company listings with high-profile media partners. This research and analysis service is based on the success of statista.com, the leading data and business intelligence portal that provides statistics, relevant business data, and various market and consumer studies and surveys.

 

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